We are hiring!
Below are the current job openings:
Job Title: Retail Store Manager
Location: Hawaii General Store, Seattle, WA
Job Type: Full-time
Reports to: Owner
About Us:
We are a locally owned retail shop that celebrates the The Islands of Hawai’i and Hawaiian culture and the lifestyle, and aloha spirit. We offer a carefully curated selection of locally inspired apparel, gifts, accessories, and home goods for both people fromHawai’i as well as those who have a fondness for the Islands. Our mission is to share aloha and provide an authentic, welcoming, and memorable experience for every customer who walks through our doors.
Position Summary:
The Retail Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales, managing a small team, and maintaining the store’s visual and operational standards. This role requires someone who understands local values, has strong leadership skills, and takes pride in fostering a positive, aloha-filled and community-focused shopping environment.
Key Responsibilities:
- Lead daily store operations, including opening and closing procedures
- Deliver exceptional customer service aligned with the spirit of aloha
- Hire, train, schedule, and manage a small team of retail associates
- Monitor inventory levels, place reorders, and coordinate with local vendors
- Handle cash management, sales reporting, and bank deposits
- Maintain store cleanliness, organization, and visual merchandising standards
- Plan and execute in-store promotions, events, and seasonal displays
- Uphold compliance with health, safety, and retail operation guidelines
- Address customer concerns and resolve issues professionally and promptly
- Act as a brand ambassador within the community and foster local partnerships
Qualifications:
- 2+ years of retail management or supervisory experience
- Strong leadership, communication, and organizational skills
- Passion for aloha, customer service and community engagement
- Familiarity with point-of-sale systems, social media and basic retail reporting
- Ability to multitask and work independently in a fast-paced environment
- Appreciation for Hawaiian culture and values is highly preferred
- Availability to work weekends, holidays, and occasional events
Preferred Traits:
- Knowledge of local-style designers, artisans, and Hawaiian cultural practices
- Creative mindset for merchandising and Hawai’i themed promotions
- Strong work ethic with a hands-on approach
Compensation & Benefits:
- Competitive hourly wage or salary (based on experience)
- Healthcare - Medical
- Employee discounts
- Flexible scheduling
- Opporotunities for advancement and travel to Hawaii
- Supportive, ohana-style work environment
To Apply:
Complete the application form linked below. Your resume and comments letting us know why you're a great fit for our team can be submitted through the application form.