Aloha! We are hiring!
Below are the current job openings:
Job Title: Retail Store Manager
Location: Hawaii General Store, Seattle, WA
Job Type: Full-time
Reports to: Owner
About Us:
We are a locally owned retail shop that celebrates the The Islands of Hawai’i, Hawaiian culture, Island lifestyle, and the spirit of aloha.
We offer a carefully curated selection of fresh lei, fresh poi and packaged foods, Hawai'i inspired apparel, gifts, accessories, and home goods for both people from Hawai’i as well as those who simiply love The Islands. Our mission is to provide an aloha-filled and memorable experience for every customer who walks through our doors.
Position Summary:
The Retail Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales, managing a small team, and maintaining the store’s visual and operational standards. This role requires someone who understands local values, has strong leadership skills, and takes pride in fostering a positive, aloha-filled and community-focused shopping environment.
Key Responsibilities: (with the help of those they manage):
- Lead daily store operations, including opening and closing procedures
- Deliver exceptional customer service aligned with the spirit of aloha
- Hire, train, schedule, and manage a small team of retail associates
- Monitor inventory levels, place reorders, and coordinate with local vendors
- Handle cash management, sales reporting, and bank deposits
- Maintain store cleanliness, organization, and visual merchandising standards
- Plan and execute in-store promotions, events, and seasonal displays
- Uphold compliance with health, safety, and retail operation guidelines
- Address customer concerns and resolve issues professionally and promptly
- Act as a brand ambassador within the community and foster local partnerships
Qualifications:
- 2+ years of retail management or supervisory experience
- Strong leadership, communication, and organizational skills
- Passion for aloha, customer service and community engagement
- Familiarity with point-of-sale systems, social media and basic retail reporting
- Ability to multitask and work independently
- Appreciation for Hawaiian culture and values is highly preferred
- Availability to work some weekends, holidays, and occasional events
Preferred Traits:
- Knowledge of local-style designers, artisans, and Hawaiian cultural practices
- Creative mindset for merchandising and Hawai’i themed promotions
- Strong work ethic with a hands-on approach
Compensation & Benefits:
- Competitive hourly wage or salary (based on experience)
- Healthcare - Medical
- Employee discounts
- Flexible scheduling
- Opporotunities for advancement and travel to Hawai'i
- Supportive, 'ohana-style work environment
To Apply:
Complete the application form linked below. Your resume and comments letting us know why you're a great fit for our team can be submitted through the application form below.
Mahalo for your interest in becoming part of our store 'ohaha,
The HGS 'Ohana?